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Massage Client Behaviour
– What Bugs Us

Although massage therapists always try to give the best experience they can to all clients, they are only human. Some client behaviour can impact on the mood and general psyche of the therapist and you may be surprised at some of the things that may annoy your therapist. Most of these apply whether you are visiting a massage clinic or having a Sydney mobile massage.

Recently an online massage discussion talked about client behaviour that winds up therapists.

Open Eyes
Lying on your back with your eyes open is kind of freaky for us. It gives the impression that you are not relaxing and/or enjoying the massage. Some therapists commented that they were a little unnerved and felt like they were being watched.

“Helping Us”
When we move a particular part of your body such as a limb or leg, then we like to have the muscles relaxed and loose. If you are helping us by holding your arm or your head up then muscles will be contracting which we don’t want contracted.
However, some people can be too loose. To quote from one therapist:

what I refer to as “bobble heads”, there is a difference between relaxing your neck for me to work on it and letting it go completely limp so every time I touch it, you just bobble around.

Try to relax and switch off. Let the therapist do the work – that’s what your paying them for.

massage behaviourCutting it fine
Some people will arrive right on the designated appointment time (or a few minutes late) but then trundle off to the loo and spend 5-10 minutes there whilst the therapist paces up and down waiting for them. Massage therapy is a business so time is money and many therapists operate a tight schedule and cannot afford to run behind time.

However, there is one thing worse than going to the loo when you should be on the massage table and that is
….not going to the loo.

Some therapists describe situations when the client left it too late before using the bathroom……….

Not talking to us
If you are lying on the massage table and not enjoying aspects of the massage then talk to us and let us know. If you want more or less pressure, if you don’t particularly enjoy a stroke or technique, if the room is too warm or cold, if the music is bugging you then please tell us. Whilst some things may be outside of our control, we will endeavour to change what we can so that your massage can be as enjoyable and effective as possible for you.

Talking to us
This can vary from therapist to therapist but some therapists find it distracting if you are constantly talking. It can give the impression that you are not relaxing and not overly enjoying the bodywork.
However, it may be the case that you use your time on the table to wind down and you do this by talking and unloading.
If you want to talk and your therapist doesn’t then maybe it might be time for you to find a therapist who is more open to chatting and conversation during the massage.

Unreasonable expectations
A common theme amongst the discussion was that sometimes clients have unrealistic expectations about what we can do within the one session. If you expect me to release your calf muscles, increase your hamstring flexibility, cure your tennis elbow, address that nagging pain in your lower back, free up your shoulders, loosen a tight neck and get rid of the thumping headache you are suffering from, in one 60 minute session then, sorry, but you will be disappointed.
I’ll do what I can but if you require remedial or medical massages, I can generally only work on a couple of areas effectively with one hour.

Not letting us know what is happening with your health
If anything has happened with your health since we saw you last, please let us know. To quote from one response:

Another time an elderly lady said, while on the table and after saying, “no, no changes this week”, “oh yeah, I had a small stroke the other day”. Yeah…….the MT about had a small stroke…..

  
Other (irritating) behaviours described included:

  • Leaving phones on and talking during a session.
    Cracking knuckles during an entire session.
    Playing games on a phone.
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    Please be aware that these are personal comments from individual therapists and ultimately you are the paying customer. However, it might be worthwhile to have an appreciation of the massage from the therapists point of view.

    Posted in Massage, Massage in Sydney, Massage Tips and tagged as , ,

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