How much notice do I need to give to make a booking?
To maximise the chance of getting the most suitable therapist for you, then the more the notice the better.
However, we realise that life isn't always that predictable and we endeavour to provide a therapist to you at short notice if we can (our current fastest time between a booking being made and a therapist arriving is less than 25 minutes!).
Please Note: Given that we provide therapeutic massage services we do not accept bookings from male clients requesting a female therapist with less than 24 hours notice. Thank you for your understanding.

What is your cancellation policy?
We understand that life is unpredictable and personal circumstances can change at short notice. We prefer not to charge a cancellation fee if there is no impact on the time/scheduling of the therapist.
However, we are professional therapists and this is how we earn our living. We reserve the right to charge up to 100% of the fee based on the amount of cancellation notice given and the impact on the therapist(s) involved (for example, travel time/ travel costs/other bookings that have been knocked back).